ftp error

[oldcelt]

I was running 9.0.2, everything worked fine this morning and I ran "Publish To Web" to implement some changes.

I upgraded to 9.0.3 and now I can't refresh the site (as instructed in the upgrade) because I get the dreaded ftp error. I unchecked 'Use Enhanced FTP' and ran 'Test'. It now gives me the following error:-
You do not have write permissions to the cgi-bin directory "/public_html/cgi-bin/" or it does not exist.

That is ludicrous - it's been working for the last year and, using FTP Commander Pro, I can see that permissions and existence are perfectly correct!

[Darren B]

change the script id under your network settings

[oldcelt]

Sorry, can you be more explicit? and why anyway?

Ken

[Darren B]

OK under network settings you need to change the script id number, the reason is i have had issues with most sites upgraded to 9.0.3 changing it seems to fix it. Once it was working i restart actinic and change it back.

[oldcelt]

OK under network settings you need to change the script id number, the reason is i have had issues with most sites upgraded to 9.0.3 changing it seems to fix it. Once it was working i restart actinic and change it back.

OK, the network settings test works ok after changing the script ID.

However, trying to refresh the site still gives me the ftp error!

[oldcelt]

I'm now getting the following error:-

Actinic received a server error from the web server. The CGI scripts are not executing properly on the server. The error could be caused by several things. Check:
- the 'Path to the Perl shell'
- the 'CGI script extension'
- the 'Path to CGI-BIN'
- the 'CGI-BIN URL.
- the amount of web space left on your server
- if your server is configured to accept POSTs to CGI scripts
- the permissions on the server:

On Linux/Unix based servers the permissions should be:
cgi-bin (755) – drwxr-xr-x
Online Store Folder (777) – drwxrwxrwx

Run Web | Configure Web Site Details... to review your web site configuration.
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My server is Linux and I have 200MB of space available. The permissions are exactly as specified. Paths are correctly specified - as I said earlier nothing has changed on the server (I have double-checked) and Actinic has been working on it for about a year before the upgrade!

[Darren B]

can you post your settings here. And have your tried ticking or unticking passive, unticking use relative cgi-bins and untick advanced ftp

[oldcelt]

Well, I finally got it to work using passive ftp but not without some pauses along the way. This version seems less reliable on updating the web site than the previous one!