Google Analytics ('_gat' undefined & suppressing acatalog from URLs)

[ShinyHappySimon]

Hello,

Been having a error with analytics for a while now.
Apparently '_gat' is undefined, but this only happens on the home page.

The reason appears to be actinic adding 'acatalog/' to all urls on my index page, which is all well and good except for in my analytics code!

<script type="text/javascript">
var gaJsHost = (("https:" == document.location.protocol) ? "https://ssl." : "http://www.");
document.write(unescape("%3Cscript src='" + gaJsHost + "acatalog/google-analytics.com/ga.js' type='text/javascript'%3E%3C/script%3E"));
</script>

So, how can I stop this from happening?

I don't know much about javascript, would it be save to ditch those variable bits and just have a hard coded URL like http://www.google-analytics.com?

Any suggestions would be muchly appreciated?

[Azurra]

I have been having the same problem - and a nice 'flatline' in my Analytics to go with it too

I found an answer which works for me here:

http://community.actinic.com/showthread.php?t=36618

It's courtesy of that clever 'Norman' bloke - again

[leehack]

This has been mentioned a number of times and seen many times also, it's clearly an actinic bug IMO that needs an acitnic fix. It's no good adding these functions to the software, if they cause more hassle in doing so.

[NormanRouxel]

Actinic is seeing the src= bit in that document.write line and getting confuddled.

Try replacing src= with src%3D

[ShinyHappySimon]

Thanks people! All fixed now.

Replacing src= with src%3D didn't work but the solution on the other thread did the trick nicely.

Thanks again and merry christmas

[NormanRouxel]

Sorry my post #4 above didn't work. I was hoping for an easier tweak than the one in the #2 link.

I've another suggestion that might be easier for others to use, if you're willing to try it and report back.

See if using your original code (#1) and changing ga.js to ga%2Ejs does the trick.

[Jethro]

Hi, I can confirm that Normans suggestion above works, or at least on our site.

[Donna Kempster]

Norman, you are a hero.
Works perfectly. Thank you so much. Donna

[animal dreams]

I am sure this worked fine in 9.0.4. How come they keep breaking things!

Thanks Norman

[jont]

Resetting layouts back to factory default could cause this.

Under v9.0.4 I have found that any new site I create the first 2 layouts in the google section of the library are blank - even the compare and reset to factory leaves it blank. I have to copy the layout content over from a pre v9.0.4 site into every site I now launch from new!!!! Just another one for the Actinic quirk list of jobs to do before starting work on a new site

[Darren B]

brand new site under v10.0.1 is also giving this same problem again

[graphicz]

I found a post that solved the issue dated November 2009 but I cannot find it now. It was from an Administrator and it fixes the issue but, unsurprisingly or not, the issue is not fixed in August's 10.0.2 KIIA

Code removed as copy and paste errors as per Norman's later comments.

See the original here:

http://community.actinic.com/showthread.php?t=44926

[Duncan Rounding]

I think this is the KB article you refer to: http://community.actinic.com/showthread.php?t=44926

I needed to use it myself a couple of weeks ago.

[NormanRouxel]

Jonathan:

The code you've posted in #12 has a lot of spurious line feeds in it which may break things.

[graphicz]

The code is from KB Administrator