Insert Layout kills Actinic

[leehack]

direct from Hong Kong where every file is 0bytes

Are you sure it's not your Japanese up to scratch?

[jont]

0bytes - sounds like a Kamikaze pilot?

[jont]

or a toothless prostitute!

[grantglendinnin]

Cheers Jont - that'll teach me for trying to eat lunch over the bosses laptop, LOL

[jont]

It's Friday - glad to be of help

[brucet]

Thanks for all the input into this thread.

I have done some investigations and I can confirm that only one change was made to the snapshot functionality in v9. That was to prevent a snapshot from an unlicensed version being imported into another unlicensed version, in order to address one particular area of license abuse.

So unfortunately it is not as simple as rolling back to v8 snapshot functionality. If you have a licensed version of v9, it is the same.

There are some known issues in other areas of v9 that can affect the generation or importing of snapshots, and this is where we are focussing our attention at the moment. There will be fixes in the next maintenance release to address several issues of that type.

For example, snapshot generation is very similar to a site upload but without the actual uploading, and uses some of the same code. There are some known issues with uploading, also reported in this forum, that will be addressed in the next release.

Variations in snapshot size, of which a 0k snapshot is an extreme example, are not new to v9. We will be addressing this issue in a future release as well.

[leehack]

Is it possible that this one change could have the knock on effect and cause the other issues? It seems a bit far fetched to think it could be that, but it's hard to look any further than what has been changed. Although I disagree somewhat with there having been only one change, as we have a new "Export Design Snapshot" option for starters, that is not in V8. Does that warrant a look into or something entirely independent? There are also additions to the design library functionality. To me it doesn't seem as simple as 'we only changed the licensing' part so not that. Some of the new V9 features circumvent the one big underlying issue - the taking of a successful and reliable snapshot.

Perhaps thoughts need to go to the new features attached or very close to the failing area, perhaps it's a knock on effect. With the pulled release of V903, images got nuked, that was fixed, but there is an issue now with CSS images it appears of which 'sub-folder' is a red-herring IMO as you can use those in the actinic standard fields with no issue at all. (I reported a bug regarding slashes the wrong way round in site options on 901, any mileage in that area for this?)

Maybe we have Vista issues still. What's difficult to understand is how a site works perfectly for 2 weeks (not one failure at all on either upload or snapshot), it gets handed over using the same network settings and hasn't worked correctly since. That points to a snapshot or OS issue to me, perhaps Vista can take the blame, it seems to for most things nowadays. 903IMMA build, imported into 903IMMA at client's end, exactly the same network settings (the test domain). Only difference is OS, maybe Vista is the cause and Actinic is not the core problem?

[RuralWeb]

That was to prevent a snapshot from an unlicensed version being imported into another unlicensed version, in order to address one particular area of license abuse.

A HUGE mistake IMO - to combat one idiot you have trashed everyones snapshots.

Other changes as lee says were made - another was changes to help snapshots export to pendrives.

Also I remember CD talking about all the changes you were making to snapshots to sort out all the design snapshot issues.

What ever was done has rendered snapshots worthless

[grantglendinnin]

Update time.

Support couldn't replicate the issue.

Seems I have fixed it by taking a backup of the entire Site1 folder, uninstalling/reinstalling Actinic, copying the Site1 backup back into the appropriate location, re-opened Actinic and I now have the Insert Layout buttons functionality back again. I expect it to break again any time now though

[NRasool]

Adding my two cents again :-)

For example, snapshot generation is very similar to a site upload but without the actual uploading, and uses some of the same code. There are some known issues with uploading, also reported in this forum, that will be addressed in the next release.

Interesting, as 9.0.3 I believe introduced multi-threading to uploading, and wasn't done in v8, so is this a side effect with the snapshot. Eg when exporting a snapshot, a thread is open, which create a tmp snapshot file, but for some reasons gets killed and is zero bytes, that would explain a lot of things I think

Anyway thats my two cents Bruce