Thanks Chris @ Actinic Support

[nikkijones]

As the forum is often used to whine about support, i thought it would be nice to show some thanks.

I called Actinic Support today and got a nice man called Chris who actually solved my problem!!! He didn't just want to get me off the phone or refer me to someone else who would look into it and get back to me, he was proactive in finding a solution and he did in no time at all!!!!

I would pay my developer subscription just to have him on the end of the phone!

[leehack]

Aww that's lovely Nikki, nice touch.

He will be effing and beeing at you now though as everyone rings up asking specifically for him.

Gary gets my vote.

[parklifeclothes]

You can see what he looks like here, he's the one with the red 'hat' on!! He's very cool and likes to stay await from heat sources

[nikkijones]

wow, didn't realise he had a fan club! not surprised though, it really is rare in support to find someone like that!

And is this country we often moan but dont show gratitude!

'You must be the change you wish to see in the world' - Gandhi.

[nikkijones]

haha...ahhhh he's got a smile (or is that a sausage) on his face...helpful and happy

[Darren B]

He didn't just want to get me off the phone or refer me to someone else who would look into it and get back to me, he was proactive in finding a solution and he did in no time at all!!!!

I did not know they had contracted CD back to the towers

[nikkijones]

his intials were CJ, not CD so not sure if its the same person

[Rich Brady]

I've had some good dealings with him in the passed too. Chris Jackson I beleive is his name.

Your not the first person to praise him either:

http://community.actinic.com/showthread.php?p=238843

[Darren B]

his intials were CJ, not CD so not sure if its the same person

Sorry nikki - inhouse joke

[nikkijones]

yes, thats his name. glad to see my earlier post is incorrect and other people are dishing out some gratitude too

[Rich Brady]

Nice Pic Darren... Word Art?

[nikkijones]

i'm quite new here so missed the inhouse joke altogether

[nikkijones]

ahhhh, the avatar thing

[Rich Brady]

ahhhh, the avatar thing

There are a couple of us feeling silly today, I guess there's something in the water...

[nikkijones]

...well darren, you try and be nice and that's how you get treated...some kind of actinic forum initiation eh? looks like i failed oh well, no more miss nice girl!