Price doubles when in shopping cart

[suzannecms]

Hi,

I am having a problem with my shopping cart, when people are adding some products to the shopping cart the products price is appearing as double what it should be but once you carry on with the order it corrects itself, does anyone know why it would be doing this and how I can resolve it ?

Suzanne

[Mike Hughes]

Have you a website address where we can see the problem?

Mike

[leehack]

It's the credit crunch, every penny counts and all that.
Are we guessing the URL or you just starting up the telepathy machine for us.

[Duncan Rounding]

If you are referring to this site: craigdonmountainsports.com then it seems to working fine to me.

[Darren B]

Are we guessing the URL or you just starting up the telepathy machine for us.

im guessing Duncans is functioning fine today

[Golf Tee Warehouse]

www.craigdonmountainsports.com seems to work OK to me also

[Rich Brady]

Adds twice on this item:

http://www.craigdonmountainsports.co...leece_566.html

But goes back to £30 in checkout

Is it something to do with how you have your choices set up?

[leehack]

Corrupt cookie I expect, must be ASDA's own, buy Maryland instead!

[leehack]

Ah yes I get it now, I love North face stuff, the nuts!

I'd try a web refresh or maybe even a purge and refresh, perhaps something went astray with the scripts.

[suzannecms]

Yeh sorry www.craigdonmountainsports.com

trying adding this product to your basket - http://www.craigdonmountainsports.co...Model_487.html

the jacket should be £129.99 but when you add it to the basket it says £226.06 but when you say checkout now it corrects itself

Suzanne

[Duncan Rounding]

Adds twice on this item:

http://www.craigdonmountainsports.co...leece_566.html
...

It's ok for me.

[Golf Tee Warehouse]

I have tried a few more products and can confirm it does happen to me on some products

[nikkijones]

prob not the answer but just a thought....

i had this recently whilst playing around with components. i misunderstood the meaning of the option 'Quantity Used' in the General tab and had it set to 2. So it duplicated each time i added to cart.

i am quite a newbie though

[suzannecms]

I have done a website purge and refresh , then went and tried to do a test order the problem occurred again with the price doubling and then when I tried a different problem I got a general script error ??

Suzanne

[Rich Brady]

Perhaps you should increase the Script ID, ftp to your server and clear out the actinic files, then do a purge and refresh.