Hello,
We host our v9.03 website with Actinc. Ten days ago we linked this to our new Actinic Epos system and now have the following error when uploading:
"FTP error changing directories to /."
We press retry and then the following message appears:
"An FTP error occured. The connection with the server was terminated abnormally."
The upload resumes successfully.
I rang Actinic support twice today, have compacted the database, refreshed the website, increased the ftp settings and switched off the compression facility. All to no avail.
In your opinions is this a hosting, ecommerce or epos issue?
Thank you for your help, Robert
We host our v9.03 website with Actinc. Ten days ago we linked this to our new Actinic Epos system and now have the following error when uploading:
"FTP error changing directories to /."
We press retry and then the following message appears:
"An FTP error occured. The connection with the server was terminated abnormally."
The upload resumes successfully.
I rang Actinic support twice today, have compacted the database, refreshed the website, increased the ftp settings and switched off the compression facility. All to no avail.
In your opinions is this a hosting, ecommerce or epos issue?
Thank you for your help, Robert
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