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Snapshot mess up!!

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    #46
    Originally posted by webD View Post
    It's one of Ben Byers new strategies...
    hmmm. Ben Byers and his twisted knickers (almost sounds like a pop group!)

    that's definitely worth going to the conference to see, I'd say
    Tracey

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      #47
      Hi Ben,

      Is it a case of calling and asking for Paul Murphy?

      It would be good to move this forward as I am sending too much time fire fighting and not enough developing the site.

      Thanks
      Mash

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        #48
        lol, damn that Ben Byers.
        Benjamin Dyer
        CEO - SellerDeck Ecommerce Software for SME's

        SellerDeck is the new name for Actinic Desktop

        Have you tried searching the Knowledge Base?

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          #49
          Resurrecting this old thread to make a report!

          Having upgraded our order processing machine to Windows 7, I am now fully able to both export and snapshot AND import a snapshot, both with HUGELY increased speed from the rare times they did work before (on Vista)

          I've noticed big increases in processing times in Actinic in general on Windows 7. Completing orders takes a fraction of the time to print invoices and now snapshots not only WORK but are super-fast too!

          Haven't upgraded the design machine yet as it's on XP (and, quite frankly, I can't be bothered!) but it's definitely been worth it on the Vista machine due to the time it saves me now!

          Can't help thinking that it's a clash between Vista and Actinic causing the delays, rather than just Actinic (V9.0.5, in this case but has been the same all through V9)
          Tracey

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