Error executing the on-line credit card plug-in script

[Kev Challis]

Hi all,

while doing some updates today a customer informs me he couldn't check out.

All I have changed today is an image on the home page and added a new courier service to our site and uploaded them.

The error message is this below when you choose either paypal or worldpay

"Error executing the on-line credit card plug-in script"

Our website is in my sig.

Any ideas on why it's doing this? I have not to my knowledge changed any of the scripts. I have attempted to re-fresh the site, but with no luck

thanks for any assistance.

Kev

[Duncan Rounding]

Backup. Some points to try...

You may have to copy over the paypal and worldpay scripts from Common to your site folder.
Try changing the script id and refreshing the site.
You may have to restore from a snapshot.

[Kev Challis]

thanks, giving that a try now,

sometimes I really don't know what I'd do without this site and it's members!

Thanks for the help, it really does help lol!

[Kev Challis]

hmm, no joy so far

Not sure what else to try now

Kev

[Kev Challis]

Think I have it sorted,

I've had to travel into work and refresh the site from there and now it WORKS! lol

so annoying, but all seems well now

Kev

[grantglendinnin]

Hmm, so a Site Refresh did fix it? Or did you have to do other things before the Site Refresh? It's always helpful to post the fix on the forum - particularly when the error message produced isn't well documented on here already.

[Kev Challis]

Well I have actinic in two places, one at work and the other at home where I also do a lot of updates.

Now I know this isn't correct, but I actually copy my site folder and back the whole lot up in 3 places, at work, home and on a removable harddrive.

All I've done now is used the works copy and refreshed the site here and it works again, sorry I can't be any more detailed then that.

[parklifeclothes]

I've had to travel into work and refresh the site from there and now it WORKS! lol
Kev

Get yourself GotomyPC or something, saves a lot of going back to work!!!!