Actinic v9 Performance tips request

[pmsupport]

Hello all,

I am gathering tips for improving performance in Actinic v9. For example, in
Actinic when you click between sections in the content tree in Actinic can
sometimes take 20 seconds for Actinic to complete the task. A common
solution to this may be one of KB articles:

http://community.actinic.com/showthread.php?t=44629 or

http://community.actinic.com/showthread.php?t=45327

Examples of other performance issues I am interested in:

-Site takes a long time to open
-Slow upload of site
- Slow response on opening tabs due to large number of orders in the database
- Performance of the web site or checkout is slow
-Clicking between sections in Actinic takes a long time
-General Windows XP or Vista performance tips.

Requests:

1) Please could everybody respond to this thread with any performance improving tips you may have?

2) If you have any specific performance issues with Actinic v9, please contact me as I would like to investigate it and see what we can do to improve your sites performance in the short and long term.

My email address is: pmsupport [@] actinic.co.uk

Thanks for your assistance.

Paul

[pmsupport]

I have seen Ben Dyer’s recent thread below and taken on board the performance tips suggested in this thread:

http://community.actinic.com/showthread.php?t=41800

There was some good feedback to be seen there.

[Duncan Rounding]

Place blockifs testing for isNotPreview around all offsite code in layouts.
http://community.actinic.com/showpos...3&postcount=75

There have been lots of problems recently with addthis and other offsite scripts causing very long delays in Actinic preview - so much so that Actinic can almost become completely unusable.

[pmsupport]

2) If you have any specific performance issues with Actinic v9, please contact me as I would like to investigate it and see what we can do to improve your sites performance in the short and long term.

Hi All,

I am still investigating Actinic v9 performance issues, so if you have a performance issue with your site, please contact me, pmsupport [@] actinic.co.uk, and I can if we can solve your performance issue.

[malbro]

Hi All,

I am still investigating Actinic v9 performance issues, so if you have a performance issue with your site, please contact me, pmsupport [@] actinic.co.uk, and I can if we can solve your performance issue.

Largish site (9400 products) on V9.0.5, uploaded to a clean website and found a number of images and files missing, had to upload via separate ftp to get site working properly (support query 196917).

[pmsupport]

Largish site (9400 products) on V9.0.5, uploaded to a clean website and found a number of images and files missing, had to upload via separate ftp to get site working properly (support query 196917).

Hi Malbro,

Thanks for your comment, I see you have an open support query.

I am actully looking for Actinic sites which have a speed / performance issue, rather than a techincal issue.

Here are some examples:

-Opening Actinic takes 15 minutes.
-Clicking apply on a product takes 30 seconds
-Switching between sections in the content tree takes 30 seconds.

Paul

[Printerland]

Hi,

Our Actinic takes in excess of 25 mins to open, we have noticed that if a user is already logged in and another user logs into the same site this user will only take about 5-10 mins (strange) we have over 35,000 products made up of acutal products and duplicates and the database size is about 330mb when compact.

we have been runing in version 9.02 for some time but the site was accidentlay upgraded to V9.03 only this week since this time the performance has got much worse (mentioned above).

when we were running V9.02 it was still slow but averaged about 10-15 mins to load.

the setup is as follows

1x Client Vista x64 ultimate
1x Client Vista x32 Business
1x Windows XP
Sync server is on Windows 2003 server, this server is used only for Actinc.

we have seperated the orders into a different database to reduce the overall size of the database which helped but this is far from an ideal setup.

any help would be very much appreciated.

thanks

[leehack]

Best to be on the latest version to benchmark it, which is 9.0.5.

[cbarling]

Lee, I would suggest contacting Paul, who started this thread, by email.

I take it you have already tried all of the ideas mentioned in the knowledge base articles?

Chris

[pmsupport]

Hi Printerland,

I would suggest ensuring you have been through the KB articles here:

http://kb.actinic.com/activekb/categ...r+Performance/

If these do not help, please can you email me, pmsupport [@] actinic.co.uk and I can take a look at this for you.

Paul

[malbro]

Hi Malbro,

Thanks for your comment, I see you have an open support query.

I am actully looking for Actinic sites which have a speed / performance issue, rather than a techincal issue.

Here are some examples:

-Opening Actinic takes 15 minutes.
-Clicking apply on a product takes 30 seconds
-Switching between sections in the content tree takes 30 seconds.

Paul

Hi Paul

We did have a performance issue but changing the cache size from 2049 down to 900 made a big difference, client commented on speed improvement when he received the latest snapshot.

Otherwise the other performance issue is upload time which for this site on a full site upload is over six hours and even a small mod can take 2 hours. (V9.0.5)

[pmsupport]

Otherwise the other performance issue is upload time which for this site on a full site upload is over six hours and even a small mod can take 2 hours. (V9.0.5)

Does the server you are uploading to support the compressed upload?

i.e. when you tick the tick box in Web | Network setup | FTP Options | "Enable upload data compression", does this increase the speed of the upload? If not it looks like the server does not support compressed upload (They have not installed the necessary modules).

If your server host does not support compressed upload there are 2 options:

1) Ask the server host to install the Perl modules you can find here:

http://community.actinic.com/showthread.php?t=44812

2) Move to a server host who already has these modules already installed, for example Actinic hosting.