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**Rich Brady** · 09-Jun-2009, 03:41 PM

It's good practice to have you images in the Site folder or at least within folders held in your site folder. Have you tried relocating your images there?

Make sure there aren't any spaces in your filenames too. That can cause a few problems in some browsers.

**Classix** · 09-Jun-2009, 03:47 PM

Hi WebD thanks for your reply. Due to the nature of Zoomify we have to convert the image and that is then the filder generated is uploaded to our server manually. As i said we've got alot of these zoomify folders now 335 within /acatalog/zoomify and i think this maybe causing images to stop loading and these errors we've been experiencing when browsing. I'm currently copying our zoomify folders and removing them from the server to see the affect on the site. Have you experienced any problems browsing our site WebD?

Cheers FrAz

**Rich Brady** · 09-Jun-2009, 06:51 PM

It's a little random. I thought it had something to do with links that had anchors (#), but after a little for testing I ruled that out.

I've just visited this page:

http://www.classixshop.com/acatalog/toxico.php

It had a couple of missing images, I refreshed the missing images populated, but then images that had previuosly displayed were missing, a 2nd refresh and different sets of images came and went.

Refresh again and I get a "ooppps page not found", refresh again and everything displays as it should.

Have you tried a purge and refresh with a script ID increase?

**Rich Brady** · 09-Jun-2009, 06:59 PM

I then click on the men's link and the image disappears while the page loads, then this page:

http://www.classixshop.com/acatalog/toxico-mens.php

Seems to be missing your actinic.css

Code:

<link type="text/css" rel="stylesheet" href="actinic.css">
1<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
2<HTML><HEAD>
3<TITLE>404 Not Found</TITLE>
4</HEAD><BODY>
5<H1>Not Found</H1>
6The requested URL /acatalog/actinic.css was not found on this server.<P>
7</BODY></HTML>
8
</link>

**Classix** · 09-Jun-2009, 09:15 PM

Well after removing all the zoomify folders from the acatalog/zoomify folder (all 27,049 files!) I was still seeing the same problem throughout the site. I've since uploaded the zoomify files back onto the server and am carrying on as usual. All I can think is that there is some kind of server issue with 'Fasthosts' atm and will be contacting them in the morning.

As for the link you gave it seems to work fine for me now. As I was saying it's totally unpredictable what page/image load and what don't, all the files are on the server but something�s not pulling them properly. I've not made any significant changes to the site for some weeks now so I am at a bit of a loss.

Answers on a postcard please! lol

Thanks for the replies so far

Cheers FrAz

**Rich Brady** · 09-Jun-2009, 09:47 PM

Has anything changed on your server? Who is your host, have you contacted them to see if they've changed anythng?

**Classix** · 09-Jun-2009, 11:08 PM

We are hosted through Fasthosts and to my knowledge nothing has been changed by us. I think i need to make a phone call in the morning, but i'm still stumped as to what is going on... Not impressed

**Rich Brady** · 10-Jun-2009, 12:26 AM

I was wondering if that was going to be your answer. Fasthosts and Actinic, on the whole, do not mix.

There's lots on the forum on this I'm afraid.

**Classix** · 10-Jun-2009, 09:03 AM

Oh dear i was unaware of that i'll have to do some searching on the forum for some posts on this matter. The site seems to be responding properly at the moment *finger crossed*. I've already contacted our hosting company and am awaiting a reply to see if they've changed any workings at their end.

Question: What are the best hosting companies to use an Actinic site with?

Cheers FrAz

**Rich Brady** · 10-Jun-2009, 09:27 AM

There are a several recommended on here. If you check the signatures of other members you'll see that some offer hosting. I use Darren at Tame the Web and can't fault him.

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