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    Longer upload time

    Have just moved our shop from V7 to V9 and the upload time is now much longer, with most of the time being spent on checking the HTML files. Exporting a snapshot is also slow. I'm still using V7 for another site on my machine and that is uploading/backing up quite quickly so its not the computer speed. Is anyone else finding V9 slow?
    Dave

    #2
    See mu suggestion here: http://community.actinic.com/showthread.php?p=276724

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      #3
      Well I've been in touch with Actinic support and was given lots of tips to try, which I have implemented but still the upload time for V9 on both mine and the shop's computer is painfully slow - so much so that we're thinking of scrapping V9 and going back to V7.

      The main problem in the upload sequence is the checking of the HTML pages (of which there are currently 784). These haven't changed from our V7 site but the checking sequence on upload is about 5 times slower than it was with V7. Taking a snapshot with V9 is also incredibly slow - at least 5 times slower again.

      Dave

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        #4
        Horses for courses i guess, i'd accept V9 at 10 times slower than V7 just for the improvements and additions made. You'll get used to it, advancement and extra features add overhead, make sure you have nothing silly like the marketing lists refreshing on each upload .

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          #5
          Well I've been in touch with Actinic support and was given lots of tips to try,
          what did they tell you to try? and what was the result?

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            #6
            I was given the following links by Actinic support to follow, which I did:

            http://community.actinic.com/showthread.php?t=44807

            http://kb.actinic.com/activekb/categ...r+Performance/

            I've just done a site upload (with no changes) and it took 14 minutes - most of the time was taken up by Checking HTML. In V7 it used to take us about 2 minutes to upload the same amount of pages.
            Last edited by KB2; 22-Mar-2010, 01:46 PM. Reason: Updating kb links
            Dave

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              #7
              THB I would consider 14 minutes perfectly acceptable (just as Lee has said)

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                #8
                OK - if 14 mins appears to be acceptable why does V7 only take 2 with same amount of products/pages? Must be 7 times more complex.

                Dave

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                  #9
                  If the additional V9 features are not worth this additional time to you, then just roll back to V7, there is no problem with doing that at all. As has already been stated there is much more going on with V9 than V7, timewise they can't be compared in that way (fairly).

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                    #10
                    V4 was much faster than V7 but as you add complexity, the product slows down. It's not ideal unfortunately.
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                      #11
                      OK, thanks for all your views and help - will plod on for the time being with V9 and see how it goes.

                      Dave

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