Repeat Customers Names - how do I find out who they are?

[FrazerPart]

How do I find out who my repeat customers are what they have been buying?

I know for a fact that one customer has bought via the website on at least 3 occassions.
When I view the list of completed orders, and sort it according to customer name, I only see his name appear once, and that is for the most recent order.

Does anybody have any idea what I am doing wrong or what I need to so to get this data out?

thanks

[Golf Tee Warehouse]

Check that you have not ticked the "Do Not Display Completed Orders More than xx Days Old" box at the bottom of the page when viewing the Orders tab.

[grantglendinnin]

Also depends on whether the customer has put their name as:

First Name: J
Surname: Bloggs

First Name: Joe
Surname: Bloggs

etc

Actinic isn't great for this - use excel queries to narrow these down, matching e-mail addresses as these are almost always a constant.

[Paul Bulpit]

matching e-mail addresses as these are almost always a constant.

Or postcodes.

Rare to get two customers in the same group of fifty max. addresses? Unless you're BT, electric or water company.

[Jan]

The Marketing / Mailing list options has an order details tab, in here you can specify that only customers have have ordered x times are included or also those that have spent over a certain amout of money. That would give you your list of customers.

You could then check customers manually or you could extract the email address or customer name to a file and use this as an input filter for my One Stop Order Processing plugin to get a full list of orders with item details, you could look through that or export it to csv to manipulate it in excel or similar.

More details and a free trial for One Stop Order Processing here :

http://www.mole-end.biz/acatalog/Mul...r-Actinic.html

Regards