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Product's attribute showing in wrong place on invoice

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    Product's attribute showing in wrong place on invoice

    I've spent considerable time hunting god knows how many combinations of phrases and can't find previous reference to this (although I find it unlikely it's not been come across before)

    Customer places order online, using discount code.
    Customer returns one item (orderline) and exchanges for a different colour.
    I unship and cancel returned orderline and manually add the new colour one to the order (which is a product with attribute/choices)
    The attached is the resulting invoice (or part of it)

    As you can see, the attribute details for the offline-added product are displaying within the coupon code orderline.

    Not sure why but it certainly looks a mess!

    Anyone else experienced this, before I fire it off to support?
    Attached Files
    Tracey

    #2
    Yes, this happens to us. Thought it was just me ... Can't find an invoice where it's reproducible at the moment but will keep looking
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      #3
      I've definitely read about this before too.

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        #4
        Originally posted by leehack View Post
        I've definitely read about this before too.
        I thought I had too!
        I'm damned if I can find any previous posts though.
        Problem is there are so many different combinations of words to use to search for it
        Tracey

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