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Checkout bookmarking Vs. Hide on web site

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    Checkout bookmarking Vs. Hide on web site

    Hi - would appreciate some clarification on this one:-

    Scenario:
    Customer "A" goes to checkout with product "X" but bookmarks page instead of completing. Leaves site.

    Due manual stock control - Product "X" is then hidden on web site due to low/no stock.

    Customer "A" returns 3 hours later by activating bookmark and manages to place order for product "X" although now hidden in catalog.

    end scenario.

    Is this a function of the session or cart cookies and if so does anyone have an "optimum" setting to avoid this happening or is there another way round this?

    Thanks
    Patrick

    #2
    You can use Web | Configure Expiry Periods to reduce the number of hours allowed to retain shopping carts and number of days for shopping lists.

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      #3
      Ta

      Thanks for that - I suspected this to be the case but wanted the confirmation

      Patrick

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