Hi - would appreciate some clarification on this one:-
Scenario:
Customer "A" goes to checkout with product "X" but bookmarks page instead of completing. Leaves site.
Due manual stock control - Product "X" is then hidden on web site due to low/no stock.
Customer "A" returns 3 hours later by activating bookmark and manages to place order for product "X" although now hidden in catalog.
end scenario.
Is this a function of the session or cart cookies and if so does anyone have an "optimum" setting to avoid this happening or is there another way round this?
Thanks
Patrick
Scenario:
Customer "A" goes to checkout with product "X" but bookmarks page instead of completing. Leaves site.
Due manual stock control - Product "X" is then hidden on web site due to low/no stock.
Customer "A" returns 3 hours later by activating bookmark and manages to place order for product "X" although now hidden in catalog.
end scenario.
Is this a function of the session or cart cookies and if so does anyone have an "optimum" setting to avoid this happening or is there another way round this?
Thanks
Patrick
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