Hi
I've just set up an online catolog but have a problem where I'm getting two descriptions shown for one sale throughout my transaction.
The product I'm selling is say a t-shirt in various sizes and colours.
I've set up a list of hidden products with individual stock for the various permutations.
I have made a new product which has a reference, short description, price and image. This is what the customer will see. I have checked the box - can be ordered online.
I then created a component with size and colour choices. To this component I have filled the list and attached the relevant hidden stock.
When I go to buy a particular product online the checkout displays both the product description and reference and also the hidden stock description and reference. If I ordered say 1 t-shirt this figure is displayed against both these descriptions but the customer is only charged for the single item intended which is correct. It is however confusing that both descriptions are displayed, especially when it comes to printing an invoice.
If anyone could advise on how to display only the hidden item at chekout it would be most helpful.
regards
I've just set up an online catolog but have a problem where I'm getting two descriptions shown for one sale throughout my transaction.
The product I'm selling is say a t-shirt in various sizes and colours.
I've set up a list of hidden products with individual stock for the various permutations.
I have made a new product which has a reference, short description, price and image. This is what the customer will see. I have checked the box - can be ordered online.
I then created a component with size and colour choices. To this component I have filled the list and attached the relevant hidden stock.
When I go to buy a particular product online the checkout displays both the product description and reference and also the hidden stock description and reference. If I ordered say 1 t-shirt this figure is displayed against both these descriptions but the customer is only charged for the single item intended which is correct. It is however confusing that both descriptions are displayed, especially when it comes to printing an invoice.
If anyone could advise on how to display only the hidden item at chekout it would be most helpful.
regards
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