Offline ordering V7.02

[john@stinkyink.]

Hi,

I have just upgraded over the weekend from V7.01 to V7.02. One major problem and one irritant. The major one is that when we try to process an offline 'New' order the program closes itself! - Nice!. Any ideas on that one. The irritant is that we sort by order date, which in V5/6 & 7.01 kept that sort order, however we now download and the new orders are at the bottom of the page and I'm constantly re-sorting, in fact every time I swith from Pending to Complete or PSP pending it re-sorts itself. Apart from that the database processing seems to have speeded up enormously so thanks for that

Regards

[Nadeem]

Hi John

There is a bug in 7.0.2 regarding this. If you go to "View | Discount and Surcharge Settings". For "Order Level", have you deleted all the discount from here. If so, then this is a bug. The work around is to create an order discount and just disable it.

Kind Regards

[john@stinkyink.]

Tried that!

Hi Nadeem,

Thanks for the info, I tried that and it still doesn't work

Rgards

John

[Nadeem]

Hi John

I would suggest in raising an email ticket with Actinic Support regarding this issue. The website address is: http://www.actinic.co.uk/support/register.htm

They would need your snapshot.

Kind Regards

[john@stinkyink.]

Offline ordering

Good Morning Nadeem,

I've just spoken with Fergus at http://www.teclan.com and he has talked me through it, you have to create a new account and then untick the enable box and then it works.

I do have a couple of other irritants though; Sort order, every time we download or switch screens the system defaults to oldest first. Secondly the print settings default back to 1 copy when you close the system down.

Minor I Know, but driving us potty

Regards

John

[Nadeem]

Hi John

you have to create a new account and then untick the enable box and then it works.

Thats the bug . This will be fixed for the forthcoming patch.

I do have a couple of other irritants though; Sort order, every time we download or switch screens the system defaults to oldest first. Secondly the print settings default back to 1 copy when you close the system down.

Minor I Know, but driving us potty

I know how you feel

I have already spoken with development regarding sorting, and other users on this forum have also said they wanted this.
With the printer, i have test it on MS Excel and the same happens as well, if you select to print 2 or more, then close the dialog box. It will reset the it back to 1.

Kind Regards

[john@stinkyink.]

Thanks

Cheers Nadeem,

Roll on Version 7.03!!