Sending base files

[Davey]

Hi, When I try to update or refresh my site the process gets to "Sending base files then seems to lock up and time out! I have tried ticking the box for using passive FTP transfers but still no joy. Can anyone help???

David.

[Marci]

What happens if you manually FTP in to your site using a separate FTP Client and try uploading any old file into the acatalog directory?

[Davey]

I don't know how to do that at the moment. I could do with a quick fix solution.

[Marci]

Quick fix is to establish FTP is working on your server.

Open a dos box (if on windows XP, click start > run > cmd)

Do the following:

cd\ [enter]
ftp yourftpserveraddress.com [enter]
give it username and password when it asks for it.

Change directory to acatalog...

cd acatalog [enter]
hash [enter]
put boot.ini [enter] (if not on winxp, then "put config.sys [enter]")

If no error messages appear then FTP is working succesfully so you can rule that out.

[Davey]

Thanks Marci,

It seems to be working now. Just managed to update the site.

Many thanks for your help,

David.

[Marci]

S'likely the FTP Daemon on your server had stalled and one of the server techs has spotted and restarted it then...