offline page preview not working?

[otiz]

My offline page preview and my world globe on the toolbar do not work.

I have this version on my laptop and its fine, tried looking in Noton though maybe it was stopping it.

Any ideas?

Thanks

Paul

[Nadeem]

Hi there

You could try setting IE back to it defaults settings, if you go into IE, then "Tools | Internet Options | Advance", here click on "Restore Default", click on "Apply" and "OK".

Close down IE and Actinic. Open actinic again and try "Browse Website".

Kind Regards

[otiz]

No still no joy.
i may have something to do with Norton Antivirus maybe as i cannot open links in my e mail either, anything else i can try.
I have looked in Norton but dont see any options for this feature?
Regards
Paul

[Nadeem]

Hi Paul

One thing is that if you close down Norton completely, does your browse website and email work.

Kind Regards

[otiz]

i disabled Norton and it still does not work.
I have the browser working at the bottom of version 7 but the globe and right click of sections does not work?

Thanks

Paul

[Mike Hughes]

You might have confused your windows setup. Use file explorer to select any .html file on your PC, right-click on it and then select 'open with'. You'll be given a list of programs you want to open html files with and can then select IE (or whatever).

Windows should then remember what you selected.

Mike

[otiz]

sorry to be ignorant ,where do i find file explorer?

Tahnsk

Paul

[Nadeem]

Hi there

Just go into "My Computer", "Local Disk C:" and you will get the file explorer. You can also use windows explorer, to go here, simply click on "Start | Programs | Accessories | Windows Explorers".

Kind Regards

[otiz]

No still not happening?

Paul

[Nadeem]

Hi Paul

I'm afraid i am out of ideas with this. It looks like you have a windows issue, rather than Norton.

You could try checking Microsoft Knowledgebase here

Kind Regards

[otiz]

Thanks

i will try that

Paul