I have chosen Actinic to generate a receipt for customers after they have completed the checkout procedure. Its the printer friendly one within actinic.
Anyway sometimes it works, they are passed to the receipt page after they have paid nochex, protx or paypal.
Sometimes it doesnt.
When it doesnt it either comes up with "oops it looks like you have clicked your browsers back button" or "general script error..." and jumps back to the very front of the store.
The thing is the payment has been processed fine, but the customer thinks it hasnt so they go back in and pay again...and again.... and sometimes even again. I wouldnt mind, but it costs me to issue a refund !
Please help
thanks
Anyway sometimes it works, they are passed to the receipt page after they have paid nochex, protx or paypal.
Sometimes it doesnt.
When it doesnt it either comes up with "oops it looks like you have clicked your browsers back button" or "general script error..." and jumps back to the very front of the store.
The thing is the payment has been processed fine, but the customer thinks it hasnt so they go back in and pay again...and again.... and sometimes even again. I wouldnt mind, but it costs me to issue a refund !
Please help
thanks
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