/os000001.pl will not display

[Jacob]

SSL errors

Hi

I am not sure whether I am still involved in the same conversation. We may (we hope) have cured or got around the SSL problem we were having.

We simply turned it off within Actinic - Business Settings | Payment & Security.

The customer who had the problem no longer has it. The SSL does not kick in until the customer gets to our WorldPay payment page.

The other benefit is that the pages from the shopping cart onwards load much more quickly. (Twice or three-times faster).

Obviously it is not ideal having to turn an Actinic feature/service off, but I do not think customers are bothered by any security issues; as the WorldPay credit payment page is still secure.

If the problem occurs again I will let you all know.

Its late and I have a life to go to !

[paulh69]

SSL is probably not recommened on the entire site unless you either have either:

a) a (fast?) dedicated server running just the one site
or b) hardware SSL encryption device

otherwise it puts an extreme load on the server, and some browsers have various problems with their SSL implementation e.g. MSIE nokeepalive fix or SSL v3

[Darren B]

Patrick

I did not mean to sqeeze you out.

did you say you had your security set on the whole site?

I have a shared SSL with internetters and this works well, except for these problem customer, but for the last week i have been running with the actinic inbuilt encryption and have not had one problem, last night i switched it back to my secure server and have had two orders this morning, one was a real order the other a test (i do not know where it came from). so time will tell.

I have also encoded a link via pop-up menu to the MS website that Chris gave me. This sits nicely on my order page stating AOL & IE have problems.

Did you go to the link?

Chris do you know if the AOL & the Email problems have been fixed in the new V6.1 beta.

Cheers
Darren

[Jacob]

Darren and everyone else

Thanks for all the responses.

To answer your question, we only had SSL setup for the checkout and login pages.

I did try your site, however at the basket page I am being bounced to the directory index for your space or server. The following url: http://www.casupply.co.uk/cgibin/ca000001.cgi
bounces me to: http://www.casupply.co.uk/acatalog/

If it helps I am using IE 6.0.2

[Darren B]

Patrick

I am a bit confused now.

could you tell me what you did to get to http://www.casupply.co.uk/acatalog/

when i add something to the basket it bounces me back to the section i added something from. If you have managed to get it to bounce back to the directory listing, then i porbably have a problem somewhere.

I have had people tell me i should have my index file in the acatalog directory, do you or anyone else think i should run the site this way and have an index file in my root directory with a link to the shopping site?

Cheers
Darren

[Jacob]

Darren

Having an index file in the directory will stop all the files being displayed.

I went though your site as follows:

Home page
Shop
External Products
Roofing Materials
Polycarbonate
6 & 10mm Twin-Wall Polycarbonate
6mm bonus
Added To Order

This then goes to: http://www.casupply.co.uk/cgibin/ca000001.cgi

Then bounces me to: http://www.casupply.co.uk/acatalog/

Hope this helps

[Darren B]

spookie

I have just done the exact same and the bounce page sent me back to the page i left.

could somone else try this for me, i would be interested to see if anyone else gets the same result.


thanks for your help

Darren

[Darren B]

it's ok i have updated the site,

This is one of the settings i had when i first started with the evaluation version and never changed the shop.html back to index.html

thanks for that

Darren