Please Help.
I have aproblem when customers add a product duplicate to the shopping cart on my site. It keeps the product reference, which is fine, but it changes the description back to the original product description. Being a duplicate product I can understand why, but customers are adding to cart and then not ordering because they think they will recieve the wrong item. eg. if they order a part for a Ford Galaxy it will add to the cart as a VW or Seat part as they are the same part and Part number but with a different application.
Any Ideas anyone? Please.
Phil
I have aproblem when customers add a product duplicate to the shopping cart on my site. It keeps the product reference, which is fine, but it changes the description back to the original product description. Being a duplicate product I can understand why, but customers are adding to cart and then not ordering because they think they will recieve the wrong item. eg. if they order a part for a Ford Galaxy it will add to the cart as a VW or Seat part as they are the same part and Part number but with a different application.
Any Ideas anyone? Please.
Phil
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