Hi,
I have been testing creating customer accounts, I have created 2 accounts with gmail and hotmal addresses, both seem to fail and I get an SMTP error:
Failed to communicate with the SMTP server.
Possible Cause:
1. Network transmission problems.
2. Could have Changed the SMTP Server settings, but not Uploaded after that.
Recommendation:
1. Retry
2. Upload the Site First, if you have changed the SMTP Server Settings.
Resolution:
If retry fails, check your SMTP settings
or contact your ISP.
The error was:
58321tdw@gmail.comError returned from SMTP server (4: email client.
Command: send Filename:
I searched the forum and found that a similar problem is if the main contact address is not the same as the domain but mine is the same as the domain. If I change the customer address to one of my private domain addresses or company address it works fine. Its just hotmail, gmail and yahoo.
I have been testing creating customer accounts, I have created 2 accounts with gmail and hotmal addresses, both seem to fail and I get an SMTP error:
Failed to communicate with the SMTP server.
Possible Cause:
1. Network transmission problems.
2. Could have Changed the SMTP Server settings, but not Uploaded after that.
Recommendation:
1. Retry
2. Upload the Site First, if you have changed the SMTP Server Settings.
Resolution:
If retry fails, check your SMTP settings
or contact your ISP.
The error was:
58321tdw@gmail.comError returned from SMTP server (4: email client.
Command: send Filename:
I searched the forum and found that a similar problem is if the main contact address is not the same as the domain but mine is the same as the domain. If I change the customer address to one of my private domain addresses or company address it works fine. Its just hotmail, gmail and yahoo.
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