Announcement

Collapse
No announcement yet.

Customer enters wrong delivery address

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Customer enters wrong delivery address

    Hi there

    I have had a couple of customers order flowers from my website and have ignored the "tick this box if the delivery address is different to order address" and so make the order. They then email me and say the address is wrong and give the actual delivery address.

    Is there a way of amending this in the actual order when its downloaded in Actinic. So, when i print out the invoice & packing list (to move the order to completed) the correct address is printed?

    Thanks

    #2
    If you find the order in Actinic and then double click on it to bring up the details, there is a tab called customer and you can edit the addresses on there.

    Regards,
    Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
    Visit our facebook page for the latest news and special offers from Mole End

    Top Quality Integrated label paper for Actinic and Sellerdeck
    A4 Paper with one or two peel off labels, free reports available for our customers
    Product Mash for Sellerdeck
    Link to Google Shopping and other channels, increase sales traffic, prices from £29.95
    Multichannel order processing
    Process Actinic, Sellerdeck, Amazon, Ebay, Playtrade orders with a single program, low cost lite version now available from £19.95

    Comment

    Working...
    X