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    Customer enters wrong delivery address

    Hi there

    I have had a couple of customers order flowers from my website and have ignored the "tick this box if the delivery address is different to order address" and so make the order. They then email me and say the address is wrong and give the actual delivery address.

    Is there a way of amending this in the actual order when its downloaded in Actinic. So, when i print out the invoice & packing list (to move the order to completed) the correct address is printed?

    Thanks

    #2
    If you find the order in Actinic and then double click on it to bring up the details, there is a tab called customer and you can edit the addresses on there.

    Regards,
    Jan Strassen, Mole End

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