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    #16
    It should work. Do you get any error mesages?

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

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      #17
      Ok here is what I am doing, step by step :

      File -> Export

      I export the catalog and save it as catalog.csv in Text - Comma Delimited and in ANSI format. Click finish.

      Then I open up a test site which has no relevance to the current site I am exporting from, I thought this would be a good test since the sites the client wants to share the catalog with do not have the same format as his site.

      On the new site I click File -> Import

      Import as Hierarchical Import
      Browse to the correct file,

      Do you wish to replace or update your existing data?
      I say Replace

      What type of file do you want to import?
      I say Text - Comma Delimited

      What character set was used to create the file?
      I say ANSI

      Then I just press next all the way through the Map fields prompts as they all have blue ticks next to them.

      I ask it to make a list of lines that fail import.

      Then I get the following errors :

      Line 42: An invalid Section could not be imported. All child items will be skipped as well.

      Line 42: The selected image file does not exist.

      This is only one line out of a number of lines with the same error....

      O.

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        #18
        Any ideas? Sorry, I have never had to export only the database before.

        O.

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          #19
          Help please

          O.

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            #20
            Hi there

            Actinic will not import products where the images does not exist. You would need to either includes the images in the right location, or open the import file in Excel and remove all references to the images.

            Kind Regards
            Nadeem Rasool
            SellerDeck Development

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              #21
              Duplicate site name help

              Originally posted by BeerHunter
              Hi,

              I have had to do this and I simply take a snapshot (export) of my first site (catalog only). Create a new site (license new site). Import the snapshot and then alter the content. Caution: watch out for your network settings that they are not the same or your changes will overwrite your site #1. You must also use a different CGI script ID #.
              I took a snapshot of my site called site2. I then created a new site called ggeltest and imported the snapshot. I changed network settings and CGI Script ID #. I did a network test and got errors that suggested that I should first upload the new site, so I made an unsuccessful attempt to do so.

              Now I have a list of sites that includes TWO sites called site2, each with a blue checkmark, and NO site called ggeltest.

              Can someone advise me?

              Thanks,

              hht

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                #22
                Hi Holly,

                How did you create a new site? Did you go via "Site | Licence New Site". Within "C:\Program Files\Actinic v7\Sites" do you have a folder called "ggeltest"?
                This issue seems to be a registry problem, please close down Actinic.
                Now go to "Start | Run" and type in "regedit.exe"
                Now go to the following "HKEY_CURRENT_USER\Software\Actinic\Catalog7\Sites", when you click on the "+" sign next to sites do you have two "sites2" folder?, once should be "ggeltest". Please could you check this

                Kind Regards
                Nadeem Rasool
                SellerDeck Development

                Comment


                  #23
                  Hi Nadeem,

                  I am using Actinic v6.

                  I did Site | License New Site.

                  Within "C:\Program Files\Actinic Ecommerce v6\Sites" I do have a folder called "ggeltest".

                  In the registry, I have ONE site2 and one ggeltest folder.

                  I have now been able to edit my /etc/httpd/conf/httpd.conf file to include the appropriate alias and scriptalias, and I believe that by trying to upload the new site again, it may fix itself. I will be trying that.

                  Thanks for your help on how to check the registery.

                  hht


                  Originally posted by Nadeem
                  Hi Holly,

                  How did you create a new site? Did you go via "Site | Licence New Site". Within "C:\Program Files\Actinic v7\Sites" do you have a folder called "ggeltest"?
                  This issue seems to be a registry problem, please close down Actinic.
                  Now go to "Start | Run" and type in "regedit.exe"
                  Now go to the following "HKEY_CURRENT_USER\Software\Actinic\Catalog7\Sites", when you click on the "+" sign next to sites do you have two "sites2" folder?, once should be "ggeltest". Please could you check this

                  Kind Regards

                  Comment


                    #24
                    Nadeem,

                    I have not uploaded, since the ggeltest site with appropriate script and network settings is not available to me to upload. I am very hesitant to do anything that might cause further problems. I'm waiting for advise if you have the time to offer it.

                    Thanks,

                    hht



                    Originally posted by hhtowne
                    Hi Nadeem,

                    I am using Actinic v6.

                    I have now been able to edit my /etc/httpd/conf/httpd.conf file to include the appropriate alias and scriptalias, and I believe that by trying to upload the new site again, it may fix itself. I will be trying that.

                    Thanks for your help on how to check the registery.

                    hht

                    Comment


                      #25
                      Hi there

                      Actinic will only upload to what you have put into the network settings. What have you put in for your network settings? How is this different from the site2 website?

                      Kind Regards
                      Nadeem Rasool
                      SellerDeck Development

                      Comment

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