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    Fatal Error - any ideas?

    Can anyone advise how I am able to review the fatal error as detailed below..

    This occurs when trying to export snapshot for back up purposes.

    FATAL ERRORS
    (File SnapshotWizard.cpp, Line 816) - Archive error 5 - The compression operation failed
    Library error - Can not open file C:\Program Files\Actinic v7.1\Sites\Aloe Vera and You\ActinicCatalog.mdb ! has been caught.

    Thanks

    Linda
    www.aloevera-and-you.com
    Best Regards
    www.yourxocaistore.co.uk - for all your Healthy Chocolate Needs - yes I did say 'Healthy Chocolate'
    www.bridgingthegap2.co.uk - for a range of natural health and wellness products
    www.youraloestore.co.uk - for Forever Living's Aloe Vera Products

    #2
    Hi Linda

    Please try this :

    1. Go to Housekeeping | Compact Databases
    2. Select both Catalog and Shipping and OK
    3. Actinic will shut down once the databases have been successfully compacted
    4. Re-open Actinic and try exporting a snapshot again

    Hope this helps.
    Krithika Chandrasekar
    SellerDeck

    sigpic

    E-commerce software by SellerDeck

    Comment


      #3
      Also ensure you are clicked onto a product just before starting a snapshot


      Bikster
      SellerDeck Designs and Responsive Themes

      Comment


        #4
        Hi

        You asked the same question here 25-Mar-2005, . . . have you worked through all those suggestions?
        Tony

        Mandrake Press Ltd.
        Actinic user since 1998

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