There is a warning when you click on the Payment Service Provider tab which says that orders will be automatically deleted after 35 days.
Can I presume this only applies to failed online orders?
If you use the New Order button to create an order (eg a Protx VSP Terminal order), will it stay in the Pending Payment tab until you fill in the payment details? Or will it also be automatically deleted after 35 days?
I am trying to accommodate inspection copies into actinic - where the client can keep the book for 30 days before paying - therefore the order might have to stay in the Pending Payment tab for longer than 35 days.
Any advice gratefully received
Jo
Can I presume this only applies to failed online orders?
If you use the New Order button to create an order (eg a Protx VSP Terminal order), will it stay in the Pending Payment tab until you fill in the payment details? Or will it also be automatically deleted after 35 days?
I am trying to accommodate inspection copies into actinic - where the client can keep the book for 30 days before paying - therefore the order might have to stay in the Pending Payment tab for longer than 35 days.
Any advice gratefully received
Jo
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