Page freezes after credit card details entered

[ddemolder]

When I enter CC details (using Actinic encryption) I can see that the details are being processed and then I'm promised a receipt but the process freezes at this point. I receive a confirmation email about the order being placed.

I have checked the SMTP settings and they are OK. All other settings are identical to other sites that I have set up. Earlier today I was recieving error message 500.

The site is not yet live and links from product descriptions on another site.
If you want to see what I am talking about enter a dummy CC number from this page
http://www.artcourses.org.uk/acatalo...Beginners.html

Many thanks

[Toby B]

Hi Dom,

I have just placed a test order and everything went through fine for me. It didn't freeze and correctly bounce to the receipt page.

What browser and version are you using?

[Johnco]

Same problem

Hi,
Did you ever resolve this as I am having the same difficulty.
Cheers
John

[Bruce]

Hi,

Can you post a link to the site so we can take a look and see if we can replicate the problem.

Kind regards

[Johnco]

Page Freeze

Hi,
My test site is at www.ukreplicas.biz. but it seems that this is a local problem as I have had people send test orders (thanks Actinic Support) and they have had no problem using internet explorer and paying by credit card.
I have 3 pc's set up using I.E and each has they same problem of the receipt page freezing. However Netscape (7) works fine.
Since it doesn't appear to be a problem for potential customers , I can live with it, although it would be nice to resolve it so that we learn a bit more.
Incidentally, caches, cookies , etc were all cleared so it isn't that.
Thanks for the interest,
Regards
John