Hi,
First off some background:
We have/had an online store that was working correctly, fully functional at http://pphm.brunnet.net, that is using the Actinic Software. We recently changed the location of our office and we had to move our server that was hosting this site to our new location. While moving the server the IP address of the server was the only thing that changed.
Problem:
The site comes up without any problems. (I made changes in IIS and in some of the code) The problem we are having now is when we try to make a purchase. I can see it trying to contact the cgi-bin to get at scripts I'm assuming but it just sits there and doesn't get any further. It's like it is unable to run the scripts. Nothing has changed.
Tried:
Using a snapshot of the site to set it up again on the server but, it gives me an error with the snapshot, so that isn't an option.
I tried even setting up a totally new site on this server and, no go.
I tried setting up a new site on a totally different web server (this would be the ideal solution, to get it running on this new server), but when I try to setup my network connections in the software it hangs or gives an error and says something about the cgi-bin, it gives: 502 bad gateway error at the end.
Questions:
Has anyone ran into this problem? Also if we upgraded to the latest version of Actinic, would we be able to easily import our existing site into this new version? You can view the site at http://pphm.brunnet.net to see what is happening.
Thanks in advance for your help...
Matt
First off some background:
We have/had an online store that was working correctly, fully functional at http://pphm.brunnet.net, that is using the Actinic Software. We recently changed the location of our office and we had to move our server that was hosting this site to our new location. While moving the server the IP address of the server was the only thing that changed.
Problem:
The site comes up without any problems. (I made changes in IIS and in some of the code) The problem we are having now is when we try to make a purchase. I can see it trying to contact the cgi-bin to get at scripts I'm assuming but it just sits there and doesn't get any further. It's like it is unable to run the scripts. Nothing has changed.
Tried:
Using a snapshot of the site to set it up again on the server but, it gives me an error with the snapshot, so that isn't an option.
I tried even setting up a totally new site on this server and, no go.
I tried setting up a new site on a totally different web server (this would be the ideal solution, to get it running on this new server), but when I try to setup my network connections in the software it hangs or gives an error and says something about the cgi-bin, it gives: 502 bad gateway error at the end.
Questions:
Has anyone ran into this problem? Also if we upgraded to the latest version of Actinic, would we be able to easily import our existing site into this new version? You can view the site at http://pphm.brunnet.net to see what is happening.
Thanks in advance for your help...
Matt
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