Help! Actinic won't start! Error message.

[GreyKnight]

Got a problem! Actinic won't start up, it just gives the following error message and returns to desktop Anybody got any ideas what's wrong

There was a problem with the database

Operation: Executing the query 'DELETE * FROM [ProductProperties] WHERE ([nPropertyID] IN (42524));'

Database name: C:\Program Files\Actinic v7\Sites\Barcode Express\ActinicCatalog

The search key was not found in any record.

Action: Contact your Actinic reseller or Actinic Support as appropriate

Thanks for your help.

Graham

[Nadeem]

Hi there

Hmmm.. do you have Access2000, if so, then please go to: "C:\Program Files\Actinic v7\Sites\Barcode Express". Find the "ActinicCatalog.mdb" and open it in Access. Now go to "Tools | Database Utilities | Compact and Repair Database". It will close down the database and open it again. Once it has done this, close it down and open Actinic.

If the same happens please open an email support ticket on: http://www.actinic.co.uk/support/register.htm

They will ask for the ActinicCatalog.mdb, so please zip this up.

Kind Regards