Terms & conditions Links

[calmncomfy]

To save the customer reading all Terms & Conditions (T&C) at the checkout I have embedded HTML links with further T&C details in specific T&C pages within the catalogue (See www.calmncomfy.co.uk) with instructions for the customer to click the "back" button on the browser to return to the checkout.

This works fine on the second checkout page (where the full T&C appears at the bottom of the page & the address is physically entered). However, on the first checkout page (where the t&c hyperlink is clicked & a popup box is generated for t&c) the back button is of no use.

Any experts with a solution that will not confuse the customers?

[TraceyG]

Hi,

I think the easiest way would be to take out the link for the popup and hard code the link either to your Actinic T&Cs page or to your section page that lists each particular heading. To do this:

- click on 'Advanced | Template Manager | Ordering tab' (click 'Change View' if you do not see the tabs)
- click on the 'Order Phase 0' button to open the Act_Order00.html template
- search for NETQUOTEVAR:INFOPANELS
- comment this out so it looks like <!--NETQUOTEVAR:INFOPANELS-->
- insert your link so it will be something like:

Click <a href="http://www.calmncomfy.co.uk/acatalog/info.html>here</a> to view the Terms and Conditions

(this goes to the Actinic Terms & Conditions page. To go to the section listing replace 'info.html' with 'Terms_and_Conditions.html'

This will stop the pop-up page from appearing and will open the pages full screen.

You may need to do this to the 'Order Phase 2' template as that produces a pop-up link too.

[calmncomfy]

Thanks Tracey, that has worked well.