Currently our main web site www.pearlstrings.com is a static site (outside of Actinic) and our Actinic store is within it. Users can login and then move around our pages with or within the store. It was set up like this because of some other issues but I am second guessing this decision. Customers are experiencing intermittent problems once they log in. Sometimes when they log in they lose all of the images (including the product images)...they are all x'd out. Sometimes they don't. This is a major problem since they need to see the product before selecting it. I can't seem to find a pattern.
My suspicion is that they are going in and out of the stores pages and the statis site and as a result, the script is getting stopped causing confusion. The user seems to stay logged in but the store pages are messed up.
What is the recommended method? Is it best for the entire site to be in Actinic using the brochure pages? Can the index page be outside of Actinic?
My suspicion is that they are going in and out of the stores pages and the statis site and as a result, the script is getting stopped causing confusion. The user seems to stay logged in but the store pages are messed up.
What is the recommended method? Is it best for the entire site to be in Actinic using the brochure pages? Can the index page be outside of Actinic?
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