embedded html vanishes

[masjohnson]

hi, can't find much on this in the forums - is it a known bug?

when I copy paste in some code into the Full Description box on the General Product Details tab and then click APPLY, the code vanishes and I have nothing left.

Sometimes it vanishes when I just change the price

Needless to say this is frustrating - as I have to keep a separate notepad file for each of the descriptions, as there is no "Undo" button.

Any thoughts? Cheers, MJ.

[Jacques]

Hello,

Do you put !!< and >!! before and after your html code ?

[wjcampbe]

There has been a report that you must click "Apply" after doing a click and paste to get the text to 'hold'. If you think about it, it does sort of make sense.

[Kevin]

Does your field, by any chance, contain only escaped HTML and nothing else? If so, try including some characters outside of the !!< >!!, even if it's just a newline.

[masjohnson]

thanks for the help

Hi William

There has been a report that you must click "Apply" after doing a click and paste to get the text to 'hold'. If you think about it, it does sort of make sense.

It's when I click Apply that the vanishing occurs.

I do use the !!< and >!!, and have tried having some code outside of those tags as well - same result. I've tried sticking in a space at the top of the description before hitting Apply, that seems to work for the moment.

MJ

[Nadeem]

Hi Mark

Can you please tell me what version you are running of Actinic and what the code you are putting in? Just want to recreate the issue

Kind Regards