Query about Order numbers

[Kermy]

We are going to be running three Actinic sites, using one PC to download all orders. How is it possible to change the order prefix, so when a customer quotes their order number we immediately know which site the order was placed on?

[jont]

The prefix is a combination of the buyers name and postcode - you can change the numbers under Help | Trouble Shooting | Order Number so site A could have 1000 , site B 4000 and site C 8000 to help spot which is coming from where.

There must be a way of changing the prefix unless it is built into the program if anyone knows.....

[Kermy]

Thanks, that should probably work

[Mike Hughes]

Or read this thread.

http://community.actinic.com/showthread.php?t=4741

Mike

[Kermy]

Even better!

[jont]

Thanks Mike - nice find

[magicalwonders]

Whilst were on the topic of order numbers. Can anyone confirm how to reset the numbers so that they start from zero again ?

I'll have quite a few test transactions recorded by the time my store goes live, so it would be nice to clear these somehow.

Is it just a matter of clicking "update order number" in troubleshooting?

Confirmation would be appreciated.

Thanks.

Myles

[cdicken]

Hi Myles

Yes. You are quite correct. You just need to set the 'Order Number' field in 'Help | Troubleshooting' to '0' (zero) and then click 'Update Order Number'

[magicalwonders]

Thanks Chris,

Myles