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    Query about Order numbers

    We are going to be running three Actinic sites, using one PC to download all orders. How is it possible to change the order prefix, so when a customer quotes their order number we immediately know which site the order was placed on?
    www.gbradley.co.uk
    Web Development, Actinic Patches, Scripts & more

    #2
    The prefix is a combination of the buyers name and postcode - you can change the numbers under Help | Trouble Shooting | Order Number so site A could have 1000 , site B 4000 and site C 8000 to help spot which is coming from where.

    There must be a way of changing the prefix unless it is built into the program if anyone knows.....


    Bikster
    SellerDeck Designs and Responsive Themes

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      #3
      Thanks, that should probably work
      www.gbradley.co.uk
      Web Development, Actinic Patches, Scripts & more

      Comment


        #4
        Or read this thread.

        http://community.actinic.com/showthread.php?t=4741

        Mike
        -----------------------------------------

        First Tackle - Fly Fishing and Game Angling

        -----------------------------------------

        Comment


          #5
          Even better!
          www.gbradley.co.uk
          Web Development, Actinic Patches, Scripts & more

          Comment


            #6
            Thanks Mike - nice find


            Bikster
            SellerDeck Designs and Responsive Themes

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              #7
              Whilst were on the topic of order numbers. Can anyone confirm how to reset the numbers so that they start from zero again ?

              I'll have quite a few test transactions recorded by the time my store goes live, so it would be nice to clear these somehow.

              Is it just a matter of clicking "update order number" in troubleshooting?

              Confirmation would be appreciated.

              Thanks.

              Myles
              www.magicalwonders.com

              Comment


                #8
                Hi Myles

                Yes. You are quite correct. You just need to set the 'Order Number' field in 'Help | Troubleshooting' to '0' (zero) and then click 'Update Order Number'

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                  #9
                  Thanks Chris,

                  Myles
                  www.magicalwonders.com

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