I've just been dealing with a customer who cant see the add to cart button on each product.
She managed to make her purchase by chance when randomly hovering the mouse around.
I have got her to try refreshing and asked a few questions. She user IO, the background colour shows as white etc.
I have a feeling that she first went on the site at a time when I had a problem with it. I had I thought cunningly embedded some quoted out keyword phrases into the head of brochure primary and uploaded only to find that I had missed an end quotation mark(doh) so had managed to quote out most of the java script.
Needless to say I put this right and all seems to be ok since. Other orders have been coming through with no apparent problem.
Any ideas?
She managed to make her purchase by chance when randomly hovering the mouse around.
I have got her to try refreshing and asked a few questions. She user IO, the background colour shows as white etc.
I have a feeling that she first went on the site at a time when I had a problem with it. I had I thought cunningly embedded some quoted out keyword phrases into the head of brochure primary and uploaded only to find that I had missed an end quotation mark(doh) so had managed to quote out most of the java script.
Needless to say I put this right and all seems to be ok since. Other orders have been coming through with no apparent problem.
Any ideas?
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