add to cart (from referring url)

[towcho]

Hi,

I'm sure I've seen the answer to this somewhere. My customers keep complaining that they add something to the basket but then when they come to checkout there's nothing in it.

It's been suggested to me that they might have come via a referring URL and yesterday I confirmed this has definitely happened in at least one case.

Does anyone know how to sort it out, and is it the same for v7?

Cheers,

Pauline

[Mike Hughes]

Which version are you using? There have been changes to 6.1.3 and a patch to 6.1.5 that may affect this kind of problem.

Mike

[towcho]

add to cart

Hi Mike,

I'm on v6.1.4

Cheers,
Pauline

[Mike Hughes]

If I were you I would upgrade to 6.1.5 and apply the patch that's at the very end of this thread.

http://community.actinic.com/showthread.php?t=10737

There shouldn't be any problems after this. 6.1.5 is very stable and the upgrade from 6.1.4 has no template changes so it should be failry smooth.

For some reason I sem to be remember that sometimes the scripts weren't upgraded automatically. If that happens to you then I think you have to copy the perl scripts across to your site1 folder. Can't find the reference right now but will look again later.

Mike

[towcho]

Thanks, Mike

Pauline