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    Order stuck in pending

    Hi there
    i have searched the boards and how found many issues regarding stuck orders, but still being new to actinic, i'm not sure if they are relevant.

    I have an order in pending (1 item) payment is there and cleared. When i open up the order it says
    order status is shipped,

    Line item delivery
    status: pending
    line item: 100% shipped

    What have i missed all my other orders have moved into completed?

    Thank you
    Cakes Cookies and Crafts Shop
    Cookie Cutters
    Cake Decorating Supplies
    Chocolate Making Equipment

    #2
    Have you printed the invoice report to a printer?

    Regards,
    Jan Strassen, Mole End Software - Plugins and Reports for Actinic V4 to V11, Sellerdeck V11 to V2018, Sellerdeck Cloud
    Visit our facebook page for the latest news and special offers from Mole End

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    Comment


      #3
      Thanks Jan that worked a treat.
      I had already printed the invoice, so couldn't see how printing it again would help, but hey what do i know!
      I've got to say i find the order area of actinic more than a little awkward.

      All i want for christmas is your nice program.... I wish I wish I wish. (I think its more likely to be a play station and whole new pile of dolls for my girls, and of course a gorgeous homemade gigantic cookie...)
      Cakes Cookies and Crafts Shop
      Cookie Cutters
      Cake Decorating Supplies
      Chocolate Making Equipment

      Comment

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