I'm having a disasterous morning....I'm losing loads of orders
When people try to place orders on my site they get the following error message :
Following error has been displayed to a customer: An error occurred while creating the order number lock file (../acatalog/OrderLock.num). The error was Permission denied. Actinic ecommerce can not create a unique order number and can not continue. Please contact us directly with your order.
Anyway, I read the knowledge base about why this happens and I haven't changed any permissions on the server, haven't even logged into my ftp account in weeks.
Anyone any ideas ?
When people try to place orders on my site they get the following error message :
Following error has been displayed to a customer: An error occurred while creating the order number lock file (../acatalog/OrderLock.num). The error was Permission denied. Actinic ecommerce can not create a unique order number and can not continue. Please contact us directly with your order.
Anyway, I read the knowledge base about why this happens and I haven't changed any permissions on the server, haven't even logged into my ftp account in weeks.
Anyone any ideas ?
Comment