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first order few problems..

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    first order few problems..

    Firstly wey...! Hey...! first order recived , only it was recived twice,

    a customer placed an order for 1 product and recived a conformation email,
    we also recived an email saying the order had been placed.
    on downloading the order it could not be opened message order corrupt.
    paypal sent email saying payment recived, before we got another email saying order recived at site from the same customer, this time on opening second order the payment was pending.
    the customer duly complained that he had recived 2 order numbers for only one order,sorted that all out manually no probs but is this going to happen again , is there something wrong,

    i also got the emails that were sent to the customer twice is this normal do we allways get a copy of the mail that is sent to the customer
    Gary Simpson
    www.tba
    Replacement blades, drills and cutters for your power tools.....

    #2
    Paypal problem?

    Paypal is somewhat overloaded by Christmas shopping I think.

    Could Paypal be the problem?
    Sally Dickson
    Creative Catalogues Online - Brands & E-shops

    E-shops:
    The Official Paddington Bear Shop
    The Official Bang on the Door Shop
    The Official Flower Fairies Shop
    The Official Miffy shop
    The Official Maisy Shop

    Also: www.toysandgifts.co.uk
    www.jeuxetcadeaux.fr
    Ebay
    Amazon:

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      #3
      Gary, I've been reading your various posts with interest. Congrats on your first order - exciting isn't it?

      I hope you sort out whatever problem caused the duplication as nothing taints the joy of receiving orders than panicking that they'll go wrong. At least you're in the right place to get good help.
      Amin Motin
      First Choice Aquatics Ltd
      0870 8964698
      Offering a fine range of high quality branded aquarium and pond products

      Comment


        #4
        thanks guys

        just have to hope this is a 1 off either on the customers part or paypals.
        Gary Simpson
        www.tba
        Replacement blades, drills and cutters for your power tools.....

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