I have had a number of orders set for "Fraud Review" with HSBC epayments. I have read all the previous threads on this but am still having trouble finding how to move orders from "Pending PSP" to "completed" once I have accepted the payment with HSBC.
I have tried going into the order and clicking on "Progress and Payment", but the "View Payment" button is greyed out.
I have ticked the 'Bypass Catalog Order Processing' box but the view payments box is still grey. Please help!!
I have tried going into the order and clicking on "Progress and Payment", but the "View Payment" button is greyed out.
I have ticked the 'Bypass Catalog Order Processing' box but the view payments box is still grey. Please help!!
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