are system is set up on 2 pc's, I update the catalog from home, and we process the orders in the shop.
I was in the shop yesterday and processing an order, and there was an item out of stock, so we phoned the customer and she took a different item instead.
I tried to make the adjustment on the orders screen, but the catalog which is displayed when you display 'Add New Items' is incorrect, it is just a copy of the original shop from when we first started, no new stock items are displayed (which makes sense as those items are all on the 'catalog' pc and not the order one)
what is the easiest way to keep them in sync, or is it not feasible? In the end I did a manual adjustment for the amount and didn't use the add new item feature, but I would have preferred to do it properly.
thanks
Bve
I was in the shop yesterday and processing an order, and there was an item out of stock, so we phoned the customer and she took a different item instead.
I tried to make the adjustment on the orders screen, but the catalog which is displayed when you display 'Add New Items' is incorrect, it is just a copy of the original shop from when we first started, no new stock items are displayed (which makes sense as those items are all on the 'catalog' pc and not the order one)
what is the easiest way to keep them in sync, or is it not feasible? In the end I did a manual adjustment for the amount and didn't use the add new item feature, but I would have preferred to do it properly.
thanks
Bve
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