Removing line item from Shopping Cart

[charles244]

Hi

I want to be able to allow Customers to removing a line item from Shopping Cart if they realise that they have ordered the wrong item. This is at the view cart & check out stages (obviously not when credit card has been approved). Is there a standard Actinic way of doing this? Any ideas?

Charles

Website www.9001support.com

[wjcampbe]

Using the View Cart option, a customer makes a mark in the remove box to the right of the price column and clicks the 'Update' button to remove an item. There is no removal option except in the 'view cart' page

[charles244]

Thanks Bill

However in the View Cart page,I have a cancel button but not a "Remove" button for the line item. do I need to change an Actinic settings or add some code?

regards
Charles

Website www.9001support.com

[wjcampbe]

The 'remove' is a checkbox in the rightmost column of the cart table.
Below the table, the leftmost button should read 'update' or similar. This is available on the View Cart page, which I see you do NOT have on your site.

You need to add a link (NETQUOTEVAR:NAVBCARTLINK) to allow customers to view the cart outside the checkout process to enable removal of items/changes of quantity.