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Removing line item from Shopping Cart

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    Removing line item from Shopping Cart

    Hi

    I want to be able to allow Customers to removing a line item from Shopping Cart if they realise that they have ordered the wrong item. This is at the view cart & check out stages (obviously not when credit card has been approved). Is there a standard Actinic way of doing this? Any ideas?

    Charles

    Website www.9001support.com

    #2
    Using the View Cart option, a customer makes a mark in the remove box to the right of the price column and clicks the 'Update' button to remove an item. There is no removal option except in the 'view cart' page
    Bill
    www.egyptianwonders.co.uk
    Text directoryWorldwide Actinic(TM) shops
    BC Ness Solutions Support services, custom software
    Registered Microsoft™ Partner (ISV)
    VoIP UK: 0131 208 0605
    Located: Alexandria, EGYPT

    Comment


      #3
      Thanks Bill

      However in the View Cart page,I have a cancel button but not a "Remove" button for the line item. do I need to change an Actinic settings or add some code?

      regards
      Charles

      Website www.9001support.com

      Comment


        #4
        The 'remove' is a checkbox in the rightmost column of the cart table.
        Below the table, the leftmost button should read 'update' or similar. This is available on the View Cart page, which I see you do NOT have on your site.

        You need to add a link (NETQUOTEVAR:NAVBCARTLINK) to allow customers to view the cart outside the checkout process to enable removal of items/changes of quantity.
        Bill
        www.egyptianwonders.co.uk
        Text directoryWorldwide Actinic(TM) shops
        BC Ness Solutions Support services, custom software
        Registered Microsoft™ Partner (ISV)
        VoIP UK: 0131 208 0605
        Located: Alexandria, EGYPT

        Comment

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