Country Delivery Charges!!!
We have a small problem with our catalog, our clinet has found this !
“ After I pretended I was from Botswana and then realized my mistake and changed my address to the U.K. the system still charged me £12.50 delivery (the outside the E.U. price?) “
We have a number of zones set up and with in them delivery charges, if the products purchased is over a set amount they get free delivery,
The problem is if you select the wrong country then say Zambia then correct it to a country in the EU say the UK it dose not recalculate to UK delivery cost it keeps the same cost for Zambia or what ever is there a fix to correct the problem..
Or should I tell my client that if this happens the person should cancel the order and start again…
Help!
We have a small problem with our catalog, our clinet has found this !
“ After I pretended I was from Botswana and then realized my mistake and changed my address to the U.K. the system still charged me £12.50 delivery (the outside the E.U. price?) “
We have a number of zones set up and with in them delivery charges, if the products purchased is over a set amount they get free delivery,
The problem is if you select the wrong country then say Zambia then correct it to a country in the EU say the UK it dose not recalculate to UK delivery cost it keeps the same cost for Zambia or what ever is there a fix to correct the problem..
Or should I tell my client that if this happens the person should cancel the order and start again…
Help!
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