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Command 61054

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    #1

    Command 61054

    Is there a problem using COMMAND 61054 in a custom navigator to open up "Online Support". It doesnt seem to work.

    I have an email address in the vendor.ini such as SupportLink="mailto:myemail@mycompany.co.uk"

    In actinic if i go to HELP > Online Support......the link works fine, it opens up the default email client as planned.

    But if i go into my custom navigator and click the hotspot associated with this command it doesnt even make the hotspot highlight. The code im using is

    Code:
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>Untitled Document</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
</head>

<body>
<img src="step8_test.gif" width="482" height="336" border="0" usemap="#Map">
<map name="Map">
  <area shape="rect" coords="447,9,474,32" href="EXIT" alt="Close this panel">
  <area shape="circle" coords="84,77,19" href="PANEL 0" alt="Jump to Step 1">
  <area shape="circle" coords="124,78,19" href="PANEL 1" alt="Jump to Step 2">
  <area shape="circle" coords="164,78,19" href="PANEL 2" alt="Jump to Step 3">
  <area shape="circle" coords="205,78,19" href="PANEL 3" alt="Jump to Step 4">
  <area shape="circle" coords="244,79,19" href="PANEL 4" alt="Jump to Step 5">
  <area shape="circle" coords="284,79,19" href="PANEL 5" alt="Jump to Step 6">
  <area shape="circle" coords="324,79,19" href="PANEL 6" alt="Jump to Step 7">
  <area shape="circle" coords="364,80,20" href="PANEL 7" alt="Jump to Step 8">
  <area shape="circle" coords="402,309,26" href="PANEL 6" alt="Go back to the previous step">
  <area shape="circle" coords="454,309,25" href="EXIT" alt="Close this panel">
  <area shape="rect" coords="98,259,353,288" href="COMMAND 61054" alt="Email us here">
</map>
</body>
</html>

    Is it just me? Im tearing my hair out.

    Any help appreciated

    Regards,

    David
    Tags: None
    #2
    I think you have the wrong ID, try 61050 instead.

    Regards,
    Jan Strassen, Mole End

    Comment

      #3
      Thanks

      Ill give 61050 a try. I got 61054 from the advanced user guide .pdf at page 87.

      Ill let you know if it works.

      Comment

        #4
        61050 works thankyou

        Your a star, if the advanced user guide could be updated to include this, it would save a lot of hair being torn out hehe

        Cheers!

        Comment

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