Error on site merge Security password & username?

[graememac]

I am getting a merge error when refreshing my site/or uploading it.

"bad catalog username or password. Check housekeeping | security settings and try again. If that fails try refreshing the site.

My Authorisation key Busv7 number is fine - but i see a username and password which i did not set up - i guess they are the default username and password that the Authorisation key placed? But that is a guess and the error suggests there is an issue??

Any ideas??

Thanks Graeme

[Bruce]

Graeme,

Looks like the username or password is the issue here. Try this and let me know how it goes. Go into Housekeeping | Security and check the 'Username' and 'Password' fields. Change the password by adding an additional character to the existing bit and then refresh the site.

Kind regards,

[graememac]

hi yes i did that and while i am not getting the previous security error, my site still fails to merge at the end of either a request or refresh - i suspect its the cgi bin as no cgi-bin links function - I get

The specified CGI application misbehaved by not returning a complete set of HTTP headers. The headers it did return are:


Can't locate sl000002.pm in @INC (@INC contains: C:/Perl/lib C:/Perl/site/lib . cgi-bin) at D:\websites\activ4\www\language\cgi-bin\ss000002.pl line 17.

Any ideas, this is furstrating, as i have previously uploaded many an Actinic site successfully

[Bruce]

Graeme,

I would suggest doing a purge and refresh of the site. This will replace any modified scripts with the original scripts so I would suggest taking a backup of any modified / changed scripts. Once done, in Advanced | Troubleshooting | click the 'Website Purge and Refresh..' button.

Let me know if it works once done.

Kind regards,

[graememac]

Thanks - for i am not sure what happend - but to overcome the problem and ensuing failure to merge i moved the site to another hosting server -

Thanks anyway for your reply