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    Major Shipping Problem

    [EDIT] Think I've found the solution to my problem: My laptop has a different version to the one I am using now. This version is 7.0.4 whilst my laptop is 7.0.5 - how do I upgrade from 4 to 5?[/EDIT]

    Something has happened to my shipping rates and I don't understand it.

    I calculate shipping based on weight.

    All orders within Australia are either shipped for $10 by regular mail or a weight dependant price for Express mail.

    Now my shopping cart is calculating the price for shipping in a strange way. When I add one item to the cart it calculates shipping as $10. Then when I add additional products it adds $10 for every product and the regular and express rates are the same.

    What is happening?

    All I have done is to load up Actinic v7 from disc onto a new machine and import the complete Site 1 folder as my laptop needed repairing.

    #2
    Have you got "ship seperately" ticked against the offending products? That treats each item as individual "orders" and adds shipping each time added


    Bikster
    SellerDeck Designs and Responsive Themes

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      #3
      how do I upgrade from 4 to 5
      Good question. On the actinic support page and following the links to download the upgrade patch, the only upgrade offered is directly to 7.0.6 for the UK version - 7.0.5 is only avilable for US versions.
      Bill
      www.egyptianwonders.co.uk
      Text directoryWorldwide Actinic(TM) shops
      BC Ness Solutions Support services, custom software
      Registered Microsoft™ Partner (ISV)
      VoIP UK: 0131 208 0605
      Located: Alexandria, EGYPT

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        #4
        After a lot of mucking around and installing v7.0.6 I still couldn't come up with a solution...

        Until I found the following thread:
        http://community.actinic.com/showthr...hipping+weight

        I had set the optimal parcel weight to 3kg so that was why my postage rate went up by multiples of $10 each time... Now I finally know that that does

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