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    #16
    Just noticed that the button for the checkout points to the old cgi-local path instead of the new cgi-bin path..
    have you checked that these are not hard coded?

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      #17
      Hi there, thanks for the reply.

      Yes, the network tests all complete successfully...

      Permissions on the cgi-bin are 755 already..

      I have noticed that on the site however, even after a refresh, the checkout link still points to cgi-local (config from old server)

      Any ideas?

      Greg

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        #18
        Looking at the page source, I found this <script language="javascript" src="/cgi-local/crosssellpro/topproducts.cgi?mode=javascript">

        I would do a search for cgi-local - 'text contained in files' in the site 1 folder
        Bill
        www.egyptianwonders.co.uk
        Text directoryWorldwide Actinic(TM) shops
        BC Ness Solutions Support services, custom software
        Registered Microsoft™ Partner (ISV)
        VoIP UK: 0131 208 0605
        Located: Alexandria, EGYPT

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          #19
          That all seems to be fine now... however, when we try to place an order we get

          A General Script Error Occurred
          Error: Can't locate ax000001.pm in @INC (@INC contains:
          /usr/local/lib/perl5/site_perl/5.8.6/i386-freebsd
          /usr/local/lib/perl5/site_perl/5.8.6
          /usr/local/lib/perl5/site_perl/5.8.4/i386-freebsd
          /usr/local/lib/perl5/site_perl/5.8.4
          /usr/local/lib/perl5/site_perl/5.8.3/i386-freebsd
          /usr/local/lib/perl5/site_perl/5.8.3
          /usr/local/lib/perl5/site_perl/5.8.1/i386-freebsd
          /usr/local/lib/perl5/site_perl/5.8.1
          /usr/local/lib/perl5/site_perl/5.6.1
          /usr/local/lib/perl5/site_perl/5.005 /usr/local/lib/perl5/site_perl
          /usr/local/lib/perl5/5.8.6/i386-freebsd /usr/local/lib/perl5/5.8.6
          /usr/local/lib/perl5/vendor_perl/5.8.6/i386-freebsd
          /usr/local/lib/perl5/vendor_perl/5.8.6
          /usr/local/lib/perl5/vendor_perl/5.8.4/i386-freebsd
          /usr/local/lib/perl5/vendor_perl/5.8.4
          /usr/local/lib/perl5/vendor_perl/5.8.3/i386-freebsd
          /usr/local/lib/perl5/vendor_perl/5.8.3 /usr/local/lib/perl5/vendor_perl
          /usr/local/lib/perl5/5.00503 /usr/local/lib/site_perl . cgi-bin cgi-bin
          cgi-bin cgi-bin cgi-bin cgi-bin) at al000001.pm line 4165.

          Any ideas ?

          Comment


            #20
            Hi Greg

            It seems like the scripts are not uploaded properly on the server. I would suggest that you do the following:

            Go to Help | Troubleshooting | Click Website Purge and Refresh and tick both the checkboxes
            - Delete Perl files and restore from Original folder
            - Delete .cat and .fil files

            This will strip out all the files from the acatalog and cgi-bin folder on the server and all the temporary files from the equivalent site1 folder on the local PC and then completely refresh the store.

            Note: Please take a backup of the perl scripts if you have customised any before refreshing the site because this will overwrite all the existing scripts with the default ones from the Original folder

            I hope this helps.
            Regards

            Dhivya Malani

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